How will my items be delivered?
All ebooks and audiobooks will be delivered automatically and immediately upon purchase by an email from BookFunnel. If the email hasn’t arrived in 5 minutes, look for it in your Spam folder.
The book will be delivered to the email address you used at checkout.
For technical help with your ebook or audiobook, email Bookfunnel at firstname.lastname@example.org
Swag packs will be delivered via US Mail. Please allow 7-10 business days.
How will I be able to listen to my audiobooks?
Your audiobook can be enjoyed via the free BookFunnel app available here: https://getbookfunnel.com/
Or you may listen in your browser or download the audio files to listen in another preferred app.
For technical help with your audiobook, email Bookfunnel at email@example.com
Your BookFunnel Library
Log into BookFunnel with the email you used to purchase/download your books, and you will find your library here:
BookFunnel Help Page for ebooks and audiobooks
Find help here https://getbookfunnel.com/
What happens with preorders?
When you buy, you are charged at once by the payment method you select. The book is automatically delivered on the release date by an email from BookFunnel.
If the email hasn’t arrived on that date, look for it in your Spam folder -- or if you have Gmail, in your Promotions folder.
Do you have more than one email address? The book will be delivered to the email address you used at checkout.
What payment methods do you accept?
PayPal, Shopify’s own ShopPay, Google Pay, Apple Pay, Meta Pay and credit cards.